Fabric Sizes
All fabric is cut from the bolt. We sell by the whole or part metre in 0.25 metre increments, that is 0.25, 0.5, 0.75, 1 metre, 1.25 metres etc. You will need to specify the quantity of fabric you wish to order in the Quantity field.
There are a few exceptions were the fabric is sold in specified repeats or lengths. This is done so you receive a full design. For example Owls Nesting by Saffron Craig is sold by 0.62 metre increments.
Fabric Width
Fabric widths vary depending on the individual fabric and the manufacturer. The fabric width is given in the fabric description.
Minimum Cut of Fabric
The smallest cut we offer is a 0.25 metres. This will be cut as a fat quarter, i.e. 50 cms x half the width of the fabric unless requested otherwise on ordering.
Prices
Prices are given by the metre and by the increment size 0.25. When you place fabric in your shopping cart it will automatically calculate the price of the fabric for you based on the length of the fabric you have ordered. All prices include GST.
Wholesale
We do sell some of our fabrics wholesale to manufacturers and retailers (
). If you are not a wholesaler or retailer but wish to buy fabric in bulk (10 metres or more) we are happy to discuss a discount with you. Please contact us regarding your purchase.
Colours
We try to represent the colours of the fabrics as accurately as possible through the images on the website, however, they may appear slightly differently on different computer screens.
For most of our fabrics we are able to offer a small swatch to New Zealand customers to assist with colour matching.
Swatches
We are happy to send up to 5 small colour swatches to our New Zealand customers. To organise colour swatches please send a message via the contact us button with the details of the swatches you would like, your address and contact details.
Payment Methods
You can:
- Use VISA/Mastercard via PayPal (there is no need to create a PayPal account). PayPal is a secure third party payment processor (we never see your credit card details).
- Pay via bank deposit.
Select this option when checking out and our bank details will be provided in our order confirmation email. Your order will be shipped as soon as payment has cleared.
Returns
Your satisfaction with the products we provide is important to us. If you are in any way unhappy with the products that we have sent to you please contact us. We will happily provide a refund or store credit if the goods are returned within 14 days in unused, original saleable condition. The exceptions to this are sales goods and patterns.
Please note the refund will be for the product purchased and not the postage except in the rare event you have received the wrong product.
Posting Returns
When sending any returns please ensure they are wrapped securely and advise us of the reason for the return and whether you would like an exchange, a refund or a store credit.
Please send to:
Stitchbird Fabrics
PO Box 14094
Wellington 6241
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